Our focus is complete customer satisfaction. In the event, if you are displeased
with the services provided, we will refund back the money, provided the reasons
are genuine and proved after investigation.
In case of dissatisfaction from our services, clients have the liberty to cancel
their order and request a refund from us. Our Policy for the cancellation and refund
will be as follows:
Refund is not permitted against Registration amount once paid. When a customer cancels any deal with the land owner for purchase of land at any stage before Registration of land in Sub Registrar office, then 50% of the amount deposited / paid towards service charges will be refunded within one week of the request. Customer may receive refund amount after deducting cancellation charges (if any) according to cancellation policy.
Please choose carefully as you are not entitled to a refund if you simply change your mind. Keep your receipt as proof of purchase/ payment.
- Cancelation will not amount to refund of Registration fees once paid.
- In any case there is a technical error in Registration and deposit or deduction is made then cancellation and refund is allowed.
- If an agreement signed with land owner and service charges paid the request for cancellation will be entertained only before Registration of land and within 30 days of signing of agreement whichever is earlier.
- For Cancellation one has to call us on 0674-356-8010 during 10 AM to 6 PM only or write to us through email infoebasudha@gmail.com with reasons for cancellation.
- Please note that cancellation charges (5%) of the deposited amount towards Registration charges may be applied for cancelled order if it is for any other reason other than failure to Register.